Microsoft 365 Setup & Support Services
Empower your business with a secure, reliable, and fully optimised Microsoft 365 environment. We provide end-to-end Microsoft 365 setup, migration, and ongoing support to help your team collaborate, communicate, and work efficiently—anytime, anywhere.
Whether you’re moving from an existing email system, setting up a new business, or need expert support for your current Microsoft 365 environment, our certified IT professionals are here to help.
Microsoft 365 Setup &
Deployment
We handle the complete setup of Microsoft 365 tailored to your business needs.
Our setup services include:
- Microsoft 365 tenant setup and configuration
- Business email setup with Exchange Online
- Domain setup and DNS configuration
- User account creation and license management
- Outlook, Teams, OneDrive, and SharePoint configuration
- Mobile and device setup (Windows, macOS, iOS, Android)
- Security and compliance configuration
We ensure your Microsoft 365 environment is configured correctly from day one, minimising downtime and avoiding costly mistakes.
Microsoft 365 Migration
Services
We migrate from:
On-premise Exchange servers
Google Workspace (Gmail)
POP/IMAP email systems
Other cloud email providers
Migration includes:
Email, calendar, and contacts migration
OneDrive and SharePoint data migration
Pre-migration planning and testing
Post-migration verification and support
Your data is transferred securely and efficiently, with full integrity checks.
Microsoft 365 Support &
Management
Our ongoing Microsoft 365 support ensures your system runs smoothly and securely.
Support services include:
- User and license management
- Email delivery and Outlook troubleshooting
- Microsoft Teams, OneDrive, and SharePoint support
- Security monitoring and threat protection
- Backup and data recovery assistance
- Performance optimization and updates
- Remote and onsite support options
We provide fast, reliable support so your team stays productive without IT headaches.
Security & Compliance
Protect your business with enterprise-grade Microsoft 365 security.
Security solutions include:
- Multi-Factor Authentication (MFA)
- Conditional access policies
- Email spam and phishing protection
- Data Loss Prevention (DLP)
- Secure device and mobile management (Intune)
We help keep your data safe and ensure compliance with industry standards.
Why Choose Us for
Microsoft 365?
- Certified Microsoft 365 experts
- Tailored solutions for small and medium businesses
- Fast response times and proactive support
- Secure, best-practice configurations
- Clear pricing with no hidden costs
We don’t just set it up—we support you every step of the way.
Get Started with Microsoft 365 Today!
Ready to set up or improve your Microsoft 365 environment? Contact us today for expert Microsoft 365 setup, migration, and support services designed around your business
Microsoft 365 Setup & Support –
Frequently Asked Questions
What is included in Microsoft 365 setup?
Our Microsoft 365 setup service includes everything needed to get your business up and running smoothly. This covers Microsoft 365 tenant creation, business email setup with Exchange Online, domain and DNS configuration, user account creation, license assignment, and configuration of core apps such as Outlook, Microsoft Teams, OneDrive, and SharePoint. We also apply essential security settings to protect your business data from day one.
Do you provide Microsoft 365 migration services?
Yes, we provide secure and fully managed Microsoft 365 migration services. We can migrate your emails, calendars, contacts, and files from Google Workspace (Gmail), on‑premise Exchange servers, POP/IMAP email systems, and other cloud providers. Each migration is carefully planned and tested to minimise downtime and ensure data integrity.
Can you support Microsoft 365 after setup?
Absolutely. We offer ongoing Microsoft 365 support and management for businesses. Our support services include user and license management, troubleshooting email and Outlook issues, Microsoft Teams support, OneDrive and SharePoint assistance, security monitoring, backups, updates, and performance optimisation. Support is available remotely and onsite if required.
Is Microsoft 365 secure for business use?
Yes, Microsoft 365 is built with enterprise‑grade security features. These include Multi‑Factor Authentication (MFA), advanced spam and phishing protection, data loss prevention (DLP), conditional access policies, and device security options. We configure these features according to best practices to help protect your business from cyber threats.
Do you support small and medium businesses?
Yes, our Microsoft 365 setup and support services are specifically designed for small and medium businesses. We provide scalable, cost‑effective solutions that grow with your business, without the complexity or expense of maintaining in‑house IT resources.
How long does Microsoft 365 setup or migration take?
The setup or migration timeframe depends on the size of your business and the amount of data involved. A basic Microsoft 365 setup can often be completed within one business day, while migrations may take several days. We provide clear timelines before starting any project.
Can you help with Microsoft Teams and remote work setup?
Yes, we configure Microsoft Teams for chat, meetings, file sharing, and collaboration. We also assist with remote work setup, ensuring staff can securely access email and files from home or on the go using laptops, desktops, and mobile devices.
How do we get started with Microsoft 365 setup and support?
Getting started is easy. Contact us to discuss your business requirements, and we’ll recommend the right Microsoft 365 plan and setup approach. From initial configuration to ongoing support, we manage the entire process so you can focus on running your business.
What is included in Microsoft 365 Business Standard?
Microsoft 365 Business Standard (currently ~$22 AUD/user/month) includes the full desktop Office suite (Word, Excel, PowerPoint, Outlook, OneNote, Access), Exchange email with 50GB mailbox, 1TB OneDrive storage per user, Microsoft Teams, SharePoint, and the web/mobile versions of all apps. It supports up to 300 users. Business Basic ($10.50/user/month) drops the desktop Office apps and provides web-only versions. Business Premium ($32/user/month) adds Microsoft Defender for Business, Intune device management, and Azure AD Premium.
How hard is it to migrate from Gmail to Microsoft 365?
Migrating from Gmail (Google Workspace) to Microsoft 365 is straightforward when done correctly and involves three main phases: exporting Gmail mailboxes to MBOX or using Microsoft’s built-in Google Workspace migration tool, re-pointing the domain’s MX records to Microsoft’s email servers, and reconfiguring devices to use Outlook. A 5-user migration typically takes 2–4 hours with minimal downtime if planned properly. Calendar and contacts also transfer. The Tech Co handles Gmail-to-Microsoft 365 migrations for Perth businesses, including DNS configuration and post-migration testing.
What is the difference between OneDrive and SharePoint?
OneDrive is personal cloud storage — each user gets 1TB for their own files, synced across their devices. SharePoint is shared team storage — a central repository for documents that multiple team members access, edit, and manage collaboratively. In Microsoft 365, both work together: individual files live in OneDrive; shared project folders and company documents live in SharePoint. Teams channels store their files in SharePoint automatically. Most small businesses use OneDrive for personal files and a SharePoint team site for shared company documents.
How do I stop Microsoft 365 from automatically renewing?
Microsoft 365 auto-renewal is managed through the Microsoft 365 Admin Centre (admin.microsoft.com > Billing > Your Products > select subscription > turn off Recurring billing). For subscriptions purchased through a reseller or IT provider like The Tech Co, renewal management is handled by the provider — contact them before the renewal date. Cancelling mid-cycle doesn’t provide a refund on annual plans; access continues until the end of the paid period. Ensuring data is exported before cancellation prevents loss.
What is Microsoft Teams and how does it replace email for team communication?
Microsoft Teams is a persistent chat and collaboration platform — part of Microsoft 365 — that consolidates team messaging, video calls, file sharing, and project channels into one interface. It reduces email volume for internal communication by keeping conversations in topic-specific channels rather than inboxes. Teams integrates directly with SharePoint (file storage), OneDrive, Planner, and all Office apps. For Perth businesses moving to Microsoft 365, setting Teams up correctly from day one — with clear channel structure and governance — drives adoption and avoids the ‘everyone still uses email’ problem.