Having issues with your email? We provide fast, secure, and reliable email setup and troubleshooting services for businesses and individuals. Whether you need help setting up a new email account or fixing email delivery problems, our experts ensure smooth communication across all devices.









We ensure your email works seamlessly
across all devices.
If your email isn’t working properly, we diagnose and fix issues quickly.
Protect your communication and reduce email-related risks with professional security solutions
We focus on email reliability, security, and performance so you can focus on your work.
To communicate and run businesses, a dependable email system is vital. Our Business Email Setup Service enables businesses to quickly and efficiently get email accounts set up and configured properly with strong security, ensuring they can operate smoothly and efficiently for daily business use. Whether you’re creating a domain email account, migrating it from another provider, configuring email security policies, or syncing devices, we get you started off right. The Tech Co offers expert advice and continuous support, ensuring businesses remain seamless and effective, while improving their professionalism, security, and efficiency throughout their organization.
Don’t let email problems disrupt your day or business operations. Contact us today for professional Email Setup Service in Perth and troubleshooting services and enjoy seamless communication across all devices.
No matter your setup, we provide email solutions tailored to your needs.
Gmail (Google Workspace) and Microsoft 365 both provide professional business email, but they differ in ecosystem strengths. Microsoft 365 suits businesses already using Word, Excel, and Teams — everything integrates natively and the desktop Office apps are included. Google Workspace suits businesses preferring browser-based work (Docs, Sheets, Meet) with simpler administration. The right choice depends on your existing software habits — The Tech Co advises Perth businesses on the best fit before setup.
Emails landing in spam usually point to one of three issues: missing or misconfigured SPF, DKIM, and DMARC records in your domain’s DNS settings (these authenticate your sending address), sending from a shared IP with a poor reputation, or email content triggering spam filters (excessive links, certain phrases, or no plain-text version). Fixing SPF/DKIM/DMARC records is a DNS-level change that The Tech Co handles as part of business email setup in Perth — it resolves the majority of deliverability problems.
Setting up a custom domain email (e.g. sarah@yourcompany.com.au) requires three things: a registered domain name, a business email hosting plan (Microsoft 365 or Google Workspace and DNS records (MX, SPF, DKIM) configured to route email to your hosting provider. The process takes minimun 1hr for a technical person but involves multiple platforms. The Tech Co sets this up for Perth businesses as a complete service.
When Outlook stops receiving emails, the most common causes are: the account password changed on the server but not updated in Outlook (prompts a re-authentication), an incorrect server settings change after a provider migration, a full mailbox (many providers set a storage limit), or a corrupted Outlook profile. Checking Settings > Account Settings > Test Account Settings in Outlook usually surfaces the error code. If the account passes the test but mail still doesn’t arrive, the issue is likely server-side or a sync filter — both fixable remotely by a Perth IT technician.
When a Microsoft 365 subscription is cancelled, the account enters a 30-day grace period during which email can still be accessed. After 30 days, the account moves to a ‘disabled’ state for a further 90 days — accessible to administrators but not to users. At the 90-day mark, data is permanently deleted. Before cancelling, all email, contacts, and calendar data should be exported (.PST file for Outlook data) or migrated to a new provider. The Tech Co assists Perth businesses with email data exports and migrations before subscription changes.